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August 23, 2023
Question

1Password in the browser offline

  • August 23, 2023
  • 15 replies
  • 772 views
This discussion was created from comments split from: 1Password Offline Notice.

15 replies

1P_Dave
1Password Employee
November 21, 2023

@Nerfman

I'm sorry that you're also seeing an offline message in your browser. Can you please follow the steps in my colleague Steph's post to send in your diagnostics report and console log via email as attachments: https://1password.community/discussion/comment/698639/#Comment_698639

Once you've sent the logs, along with a link to this thread, to support+forum@1password.com you should receive a reply from our BitBot assistant with a Support ID number. Please post that number here and I'll make sure that the logs get to the right team.

-Dave

November 21, 2023

@Dave, I did that and will send over now. Thanks!

1P_Dave
1Password Employee
November 21, 2023

@Nerfman

Thank you! I've located your email and logs and one of my colleagues will send you a reply via email as soon as they've finished reviewing them. 🙂

-Dave

ref: KPT-77191-513

November 22, 2023

@Dave, any updates?

steph_giles
1Password Employee
November 23, 2023

Hey @Nerfman,

I see my colleague has been in touch, let's continue our conversation over email.