I'm sorry that you're also seeing an offline message in your browser. Can you please follow the steps in my colleague Steph's post to send in your diagnostics report and console log via email as attachments: https://1password.community/discussion/comment/698639/#Comment_698639
Once you've sent the logs, along with a link to this thread, to support+forum@1password.com you should receive a reply from our BitBot assistant with a Support ID number. Please post that number here and I'll make sure that the logs get to the right team.