1Password incorrectly reports Wavebox is out of date

Can confirm one of the recent updates broke the Windows Client to Chrome Extension Sync.

Is anyone from 1Password able to provide any updates/info on this?

Hello @Thomas8520 and @remo, I'm sorry to learn of this issue (and for the delay in response - we just launched 1Password 8 for Mac, which means things are busier than usual here).

We'll need to investigate this a bit on our end, so I have forwarded your reports of the problem to our development team so they can check it out. Thank you @thomas8520 for the details on reproducibility - this kind of thing is extremely helpful when we're trying to track down the source of the problem. I'll hope to have more for you soon.

ref: dev/core/core#15241

Thanks @1P_PeterG I can confirm this is fixed with the latest 1Password beta (8.8.0 - 80800021)

Excellent, thank you for the update @Thomas8520. And welcome to the latest Beta! 🙌

Hi, we've been getting reports of this again. Wavebox 10.103.39 (Chromium 103.0.5060.134) and Wavebox 10.104.3 (Chromium 104.0.5112.57), with 1Password windows 8.8.0 80800203.

It appears to be, that despite requesting the 1Password beta channel on the desktop app, it moves back to a production release periodically.

We've also had this reported on Twitter https://twitter.com/djhaystack/status/1550230350407909376

Are you able to give any advice, as we seem to have users reporting this reasonably frequently?

Hi @Thomas8520, thanks for your message and I'm sorry to learn of these newly reported troubles.

The version of 1Password mentioned, 80800203, has been promoted to Production on July 19, 2022. The latest Beta version 80800215 is required and can be found here: https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe

It sounds like the previous Beta may have been installed, but if 1Password is set to the Production channel, when this update happened, 1Password did not update to the latest Beta. I've included our guide here which explains how to set the release channel in 1Password 8 to ensure it stays up-to-date: Use 1Password beta releases

I hope this is helpful, but please let us know if you have any further questions.

Thanks, I can confirm that worked! I had downloaded the beta version previously, so I'm not sure why it switched back to the production version

Hi @Thomas8520, thanks for the update! I'm glad this worked!

Just keep an eye on the Beta channel in the settings:
1. Open and unlock 1Password.
2. Click your account or collection at the top of the sidebar and choose Settings (or Ctrl + Comma).
3. Click Advanced, then set “Release channel” to Beta.

Once this is set to Beta, you should get automatic updates as new betas are released. If you need to go back to Production for one reason or another, reverting that setting Production will keep you on the latest beta version downloaded, until the production version number surpasses that of the current build.