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February 1, 2023
Question

1password is not filling on Edge Version 109.0.1518.70 (Official build) (64-bit)

  • February 1, 2023
  • 15 replies
  • 759 views

Recently websites login fields are not filling on Edge. The 1password icon on the password field isn't showing, and if I click the browser extension and autofill nothing will happen. This is happening on multiple websites that used to work fine.

I checked and all password related options in the settings of Edge are off such as autofill passwords, save passwords, etc.

An example website is https://login.salesforce.com/?locale=ca

And I should note if I refresh the page then it works.

1Password Version: 1Password for Windows 8.9.14 (80914009)
Extension Version: 2.6
OS Version: Windows 11
Browser:_ Edge

15 replies

steph_giles
1Password Employee
April 18, 2023

Hey @LMBook151,

I'm sorry for the trouble.

Can you possibly provide me with some specifics on the behaviour you are seeing and what exactly isn't working as expected so I can fully understand and best advise?

Thanks!

April 18, 2023

I use the edge browser on my Mac book and the extension isn’t auto filling any logins.

steph_giles
1Password Employee
April 18, 2023

Thanks for the prompt response @LMBook151, can you let me know if you can see the 1Password icon in your browser toolbar? Can you sign in and see your items?

In addition can you give these steps a try and let me know if it improves things:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit Edge by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Edge and test if it is working properly.

Any information would be most useful!

April 18, 2023

That worked. Thank you!

1Password Employee
April 18, 2023

Great to hear that worked @LMBook151, and on behalf of @steph_giles , you're welcome!