1Password isn't working correctly in Safari

@TomWolsky

When you attempt to click the 1Password icon a second time, after receiving this page, does it work as expected? If not, I'd like to ask you to grab a console log from Safari and send it via email. You can include it in a reply to the same ticket where we were previously troubleshooting:

1. Open Safari.
2. Choose "Safari > "Preferences" > "Advanced" in the menu bar.
3. Click "Show Develop menu in menu bar"
4. Choose "Develop > Web Extension Background Pages > 1Password for Safari"
5. Press Command + A to select everything, and then right click, "Save as" to generate a file.

Le me know how it goes.

It's working for me today. 1P for Safari is unlocking when I unlock 1Password. I tried two ways, launching and unlocking 1Password first, and also by launching Safari first, which launches 1Password. Not sure if that's the expected behavior, but in both instances 1P for Safari was unlocked, so when I clicked it I did not get the Welcome page.

Thanks for your help Chantelle.

The idea that this was going to launch in September when you still can't keep the lock status in sync between the app and extension...and the way to try to fix it is run a terminal command is hilarious.

Glad to hear it's working for you @TomWolsky! :smile:

You're right @FCNV! It's not ideal but serves a good workaround until we have a more comprehensive solution to address the issue of the extension not appearing, as expected, in Safari.

The extension disappeared again today. Not sure what triggers that, but the Terminal command fixed it again.

Please keep us posted @TomWolsky :+1: