1password lagging on launch

Hello @tobemanu! 👋

I'm sorry that you're seeing performance issues with 1Password on your Windows PC. So that I can better understand the situation can you tell me the following:

1. Is the 1Password app slow to open? Or does it react slowly when you type in your password or click something in the app?
2. Are you seeing the same issue with other apps on your Windows PC?
3. Do you see the same issue when you boot into Safe Mode: Windows startup settings - Microsoft Support

I look forward to hearing from you.

-Dave

1. Yes app is slow to open
2. no
3. also slow to open in safe mode

1. after a lagging start it first opens a window (white) and no input field. Then it takes minutes to show up the input field (for main pw) after typing the pw it takes apprx. 2 minutes to open.

@tobemanu

Thank you for answering those questions. So that I can investigate this further, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/148819/1password-lagging-on-launch
• Your forum username: tobemanu

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave