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Komma
October 6, 2023
Question

1Password Nightly crashing when clicking edit on Desktop

  • October 6, 2023
  • 13 replies
  • 243 views

Newest nightly build on Windows is crashing when clicking the edit button in an item, no matter which.

13 replies

October 6, 2023

I'm seeing the same thing, any edit action, including trying to create a new item immediately crashed the latest Nightly: 1Password for Windows 8.10.18 (81018031)

1P_Dave
1Password Employee
October 6, 2023

Hello @DoppelKomma and @softleaf! 👋

Thank you for reporting the issue. The team has been able to reproduce the issue here on our end as well and an issue has been filed with our development team.

For now, you can revert to the production version of 1Password since it doesn't have this issue: To stop using the beta/nightly

I'm sorry for the inconvenience.

-Dave

ref: dev/core/core#24406

markbyrn
October 6, 2023

The same problem on the Mac; reverted from Nightly to Beta.

Error Log
Process: 1Password [1149]
Path: /Applications/1Password.app/Contents/MacOS/1Password
Identifier: com.1password.1password
Version: 8.10.18-31.NIGHTLY (8.10.18-31.NIGHTLY.176280)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2023-10-06 16:41:07.6376 -0400
OS Version: macOS 14.1 (23B5046f)
Report Version: 12
Anonymous UUID: F305D3C9-7A7A-5C7C-F021-E06FE4381704

Time Awake Since Boot: 530 seconds

System Integrity Protection: enabled

Crashed Thread: 14 tokio-runtime-worker

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000174708000
Exception Codes: 0x0000000000000002, 0x0000000174708000

Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10
Terminating Process: exc handler [1149]

1P_Tommy
1Password Employee
October 7, 2023

Thank you for the report @markbyrn

The crash you provided shows the nightly is still in use. Can you double check you moved to the beta? Perhaps this was the original report if so can you confirm the beta helped resolve the situation? Thanks.

markbyrn
October 7, 2023

Hi @1P_Tommy, I am on the beta channel now (build 81018019) and all is good. Could you let us know when 8.10.18-31.NIGHTLY is updated to the next version so I can get back on the Nightly when it’s fixed.

1P_Tommy
1Password Employee
October 7, 2023

Sure, I'm also on the nightly and I have not needed to revert to the beta for editing so you got it. :)

October 7, 2023

I see the same thing here: 1Password for Mac 8.10.18 (81018031). However, I go to my browser (Safari) and choose edit there. 1Passowrd for Safari launches the Web version of 1Password with the item open and in edit mode, so it is easy. :-)

spinoza
October 7, 2023

Same crashing on edit here. Repeatable.
1Password for Mac 8.10.18 (81018031)
Update: I just reverted to beta, which does not have the problem. But the Nightly is still listed as current.

Komma
KommaAuthor
October 8, 2023

@markbyrn Seems like it is fixed. It is not crashing anymore for me.

1P_Tommy
1Password Employee
October 8, 2023

I just checked this morning and it looks fixed on my end too. 8.10.18 (81018033)