Question

1Password not autofilling all fields on EI Reporting Website

Forum|Forum|4 years ago
January 2, 2022
4 replies
78 views

How do I get 1Password to save and autofill all 3 fields on the https://srv265.hrdc-drhc.gc.ca/interdec/ouverturedesession-login/ouverturedesession-login.aspx?lang=eng

I right-click the Safari Extension icon, then click "Save Login", it will save the Social Insurance Number as "Password" and will store Province of residence, but it refuses to store and autofill the Access Code.

I tried filling in the Acces Code,m then click the "Save in 1Password" that shows up under that field, but it doesn't store anything in the 1Password entry for this website.

Any help would be appreciated.

1Password Version: 8.5
Extension Version: 2.1.4
OS Version: Mac OS 12.0.1

Browser Extension

A

ag_chantelle

1Password Employee

@fisherg

It appears 1Password is having some trouble filling out the access code because it's designated as a secondary "password" field on the page. I've reported this to our development team, hopefully we can improve this behaviour in a future release.

In the meantime, if you have the Access Code saved in your Login item, you can use the drag and drop feature to autofill the code. I realize it's not ideal, but should allow you to quickly enter the details. I apologize for the extra clicks here.

ref: dev/core/core#1439

fishergAuthor

Thank you for the update.
I’ll wait patiently for the update.

A

Anonymous

@fisherg You're welcome. Please feel free to reach back out to us anytime, and we can let you know if there are any updates.

Thanks for being a 1Password user!

M

MZ_it

Still isn't working today (likely for the same reason, the web page seems to have 2 "password" fields. Any feature update or a more efficient work-around?

For others searching... adding alternate titles & keywords:

Employment Insurance reporting
Employment Insurance (EI) benefits
http://srv265.hrdc-drhc.gc.ca/Interdec/ouvertureDeSession-login/ouvertureDeSession-login.aspx
Internet Reporting Service - Login - Canada.ca
Government of Canada
Gouvernement du Canada

1P_Timothy

Community Manager

Hi @MZ_it! Thanks for surfacing this.

I went through the usual tricks and work-arounds and wasn't able to find a solution myself. I'm sorry to say we have no other updates to share at this time.

Let us know if there's anything else we can help with at this time, and thanks again.

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