1Password Not Filling in Fields

Hi @Mork,

Thank you for reaching out!

If the website is public, can you share the URL, so that I can take a closer look?

I look forward to hearing from you!

-David

It's public, but still a bit private. Can I send you the URL in a private email?

Thanks

@Mork

Absolutely! If you can, send the website address to support+forum@1Password.com and include a link to this thread.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and take a look. 🙂

-Dave

I got a couple replies that Support could not read my thank you emails about helping me fix the three-field login issue I was facing. I sent a PGP-encrypted reply using the public key you all sent me a while back. Another possible problem is that I use a dark background in my email client and sometimes the recipient gets black on black text. I'm a bit confused why they could not read my two replies.

In any case, wanted to thank you & support for the help.

In this effort, I also learned a nice new trick to better use 1P.

Thanks again.

• m

@Mork,

You're most welcome! It's great to hear that you were able to learn a new trick to use with 1Password.

I'm sorry that you were experiencing trouble when sending replies over email. Are you able to share the Support ID for that ticket with me? As Dave mentioned earlier, it should look something like [#ABC-12345-678].

-David