1Password not filling in password at website login

Hello. I am experiencing the same issue. When I click on the in-line 1Password symbol in a Username box, I am told "No Items to Show".

The login credentials are saved correctly and I am able to have them entered by clicking on the icon found in the Safari toolbar.

Is there a fix to allow the login credentials to be input using the in-line icon option?

Thanks!

1Password 7 Version 7.9 (70900001) 1Password Store
Extension Version: 1Password 7.9
macOS Big Sur (11.6)
Safari Version 15.0 (16612.1.29.41.4, 16612)

@derekh -

• Is this happening on all the sites you visit, or is there one that appears to be particularly problematic?
• Can you share a URL for us to test?

@tokyozman -

Can you try saving a new Login for the site and let me know if the issue persists?

@ag_chantelle - Thank you for your reply. I have deleted the old Logins for several sites and recreated them as detailed in the link you provided. Unfortunately, I'm still having the same issue with the new Logins. The issue is impacting all websites that I have tested. Some examples are Amazon, New York Times, Apple...

I'm also noticing that when I revert to opening 1Password in the Safari toolbar, the website is not automatically recognized and I need to use the search function to perform the autofill.

Thank you again for looking into this.

@tokyzman

If you've saved items and you're still seeing "No items to show", it's possible that you may have some vaults excluded from your browser view. If you go to 1Password > Preferences > Vaults, are all your vaults enabled under "Show in All Vaults"?

@ag_chantelle - My apologies for the late reply. I am happy to report that your suggestion above worked like a charm! I recently migrated my legacy local vault logins to my new primary account vault. This vault was not checked under the Show All Vaults preference, and now that I have updated the preference to include this vault, login windows under Safari include the 1Password suggestions. Wonderful!

Thank you so much for your help and support. I have been a long time user and fan of 1Password and your prompt support is yet another reason for the passion I have for this product! Thank you again!

On behalf of Chantelle, you are welcome @tokyozman! And thank you for the kind words :)

If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)