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May 20, 2023
Question

"1Password not open anymore"

  • May 20, 2023
  • 12 replies
  • 532 views

Updated to Ventura 13.4 on my M1 MacBook Air and getting the above message. Safari Extension works fine and no problem on my 27" iMac. Tried to launch from the App folder and the Dock. Same message.


1Password Version: 8.10.6
Extension Version: 2.10
OS Version: Ventura 13.4
Browser:_ Safari 16.5
Referrer: forum-search:https://1password.community/search?Search=1password%20not%20open%20anymore

12 replies

1P_Tommy
1Password Employee
May 20, 2023

@barholder

Odd. I've not seen that message with 1Password 8. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Include the following:

Your user name here in the forum. barholder
A link to this topic. https://1password.community/discussion/140273/1password-not-open-anymore#latest

This will help us connect the dots as they say.

May 20, 2023

same here 1Password simply opens and shuts.

May 21, 2023

I meant to add the same for the safari 1P app. simply opens window and shuts it immediately. Note with the 1P app no window opens at all. have sent email to support.

May 21, 2023

I cannot launch 1password except from the Bing ext. When I click on the icon nothing happens

GreyM1P
1Password Employee
May 23, 2023

@jehale @wjim06

It'll be best if we help you with this directly, so please send us an email to support+forum@1password.com with your username and a link to this thread, and we'll take a look. :)

May 23, 2023

Done #VTE-75745-899] Question about 1Password

1P_Dave
1Password Employee
May 23, 2023

@jehale

Thank you for posting the Support ID. One of my colleagues will send you another reply as soon as possible. 🙂

-Dave

ref: VTE-75745-899

May 26, 2023

I have the same problem here as the rest. 1Password does not open after installing MacOS 13.4 Ventura? Plus the Safari extension appears to be somewhat unstable and no longer supports some logins? The search is broken and often forces one to search through the database looking for the correct login ...

Thank you in advance!

May 26, 2023

BTW, this has never happened to me before with earlier versions going pretty far back.

May 26, 2023

Hi @manoppello 👋

I'm sorry to hear that you're also experiencing the same issue. Could you send us an email at support+forum@1password.com so that we can take a closer look. Please include your username and a link to this thread.