Question

1Password not working correctly in Safari

Forum|Forum|2 years ago
December 9, 2023
6 replies
188 views

Hi!

Since recently 1password is not working properly in Safari anymore. When I click on the little 1P icon in a login field, nothing happens and I have to copy/paste all the information manually which is of course much less smooth in terms of workflow.

In general, I have the impression, that 1P has much more hiccups lately. It used to work perfectly for a long time and now it annoys me basically on a daily basis.

Julius

1Password Version: 1Password for Mac 8.10.20 (81020036)
Extension Version: 2.17.1
OS Version: macOS 14.1
Browser: Safari

Browser Extension

J

JuliusHAuthor

In addition to that:
When I click the 1P icon next to the address bar and click "Fill" nothing happens.
And this is the case for any website

1P_Dave

1Password Employee

Hello @JuliusH! 👋

I'm sorry that 1Password for Safari isn't working correctly. As a first step, can you please update to version 2.18.0: How to keep 1Password up to date in your browser

Then, try these steps:

Close all open web browsers.
Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
Double-click on 1Password from your Mac's Applications folder.
Open your web browser.

Let me know if you still see the issues after doing this.

-Dave

C

cortig

The issue remains after updating 1Password for Safari for me unfortunately.

1

1P_Evon

1Password Employee

Hey @cortig, thanks for writing in. I replied to you in the https://1password.community/discussion/comment/701478/#Comment_701478, I just wanted to double check if you're experiencing the same issue as the one posted there?

-Evon