1Password opens to "Set up your Home screen"

@LarryMcJ

A fix for the issue is now available in the 8.10.9-12 beta on Testlight: We’ve fixed an issue that caused the Home tab to be empty when opening 1Password after it locked in the background.

If testing in the beta goes well then the fix will be pushed to the production version in the future as well. Thank you again for your patience.

-Dave

Thanks @1P_Dave.

Happy to help. 🙂

-Dave

@1P_Dave – I switched to the beta this morning and have not seen this manifest at all. Looks like they’ve fixed it.

@1P_Dave – I spoke too soon with this one. Today, no matter what screen I'm viewing, the next time I look at 1Password it has reverted to this one...every time.

Could someone officially state expected behavior for this. I expect 1Password to always return to exactly where I left it. If that’s not the case, I’ll stop expecting it.

@LarryMcJ

I'm sorry for the confusion. The original issue where 1Password for iOS opens to an empty Home screen with the message "Set up your Home screen" was resolved with 8.10.9-12 beta on Testflight.

1Password for iOS should indeed remember the app's state when you switch away to another app and then back to 1Password. So that we can investigate this other issue further, I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/139644/1password-opens-to-set-up-your-home-screen#latest
• Your forum username: LarryMcJ
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

I'll have to do this later tonight, but there is definitely something still not right. I'm currently using 1Password for iOS 8.10.9 81009005 beta and literally every time I close 1P and open it again, it goes back to a different screen each time. I might expect that if I fully close down the app, but I'm just swiping up to close the UI.

I think I'll just wait this one out until the devs eventually fix it. Today's new beta build sometimes goes back to the display I left, but about half the time it goes back to the screenshot I posted earlier in this thread. And since it's happening on multiple iPhones in my household, it's still an issue.

Thanks for the report Larry. I'll let the team know.