Question

1Password's pop over window is blank in Chrome

Forum|Forum|8 months ago
December 16, 2025
4 replies
90 views

This is happening on my current version .
Extension Version 8.11.22.27
Chrome version: Version 143.0.7499.110
Windows 11

Browser Extension

1P_Timothy

Community Manager

Hi @bpenguin, I'm sorry to hear about the issue you're seeing with 1Password in the browser. I just did a quick test with the same version in Chrome and it loaded as expected for me. Could you check that Chrome is up to date, then relaunch the browser or close and restart it? After that are you seeing the same issue? Thanks!

B

bpenguinAuthor

Chrome is up to date and I disabled all other extensions. It still doesn't work.

1P_Dave

1Password Employee

@bpenguin

We've recently released version 8.11.23. Can you completely remove the nightly version of 1Password in the browser and then reinstall the production version.

If you still see the same issue then I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/1passwords-pop-over-window-is-blank-in-chrome/165577
Your forum username: bpenguin

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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