1Password Safari Extension Issue

Question

I have used 1Password since 2017 although I've only recently renewed my subscription just a few months ago.

It's being used on a MacMini M4 running macOS Tahoe 26.4.1 (25E253), iPhone 15 Pro Max running iOS 26.4.2, and on an iPad running iOS 26.4.2.

I sometimes have trouble opening 1Password from the menubar icon in Safari on all devices but if I open 1Password from the app on the MacMini it seems to open the Safari extension and allows me to use the menubar icon afterwards. Likely the way it's intended which is logical to me but I'd like confirmation that I first have to open the app before opening and using the 1Password menubar icon in Safari to the same thing.

However, I'm writing primarily to address a popup that I keep getting when I reboot my MacMini M4. Below is the popup image that I receive each time I reboot or start my computer. I have performed every installation step I know of in order to prevent this popup and to also properly use 1Password from Safari.

The extension is properly installed and works, as I said above, after I open the main 1Password app on my Mac. What can I do at this point to eliminate this bothersome popup on boot? As can be seen in the second image the extension is installed in Safari on the MacMini so I don't know what else to troubleshoot and am at a lost to explain why this dialog window continues to tell me turn on 1Password for Safari in Extensions.

Any assistance is greatly appreciated.

Thanks in advance,

JohnB

JohnB · Accepted Answer

Thank you for the prompt reply, Dave. Yes, that appears to have been the problem. It was under the login section as you stated above.Kind regards,JohnB

1P_Dave · Answer

Hello @JohnB! 👋Thank you for reaching out! There are a few reasons why you might be seeing the "Start using 1Password in Safari" window. First, check to see if it's being opened when you start your Mac:Click on the Apple logo  in the menu bar, then click System Settings.Click General. Click Login items & Extensions. Make sure that "1Password for Safari.app" isn't listed underneath "Open at Login".It's normal to see "1Password.app" under App Background Activity. Leave that turned on. Then restart your Mac but make sure that Reopen windows when logging in is turned off: Let me know if you still see the "Start using 1Password in Safari" window appear after your Mac restarts. -Dave

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO

Scanning file for viruses.

This file cannot be downloaded