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bgg
bgg
September 28, 2021
Question

1Password Safari extension not working in Safari Version 15.0 (16612.1.29.41.4, 16612)/MacOS 11.6

  • September 28, 2021
  • 3 replies
  • 285 views

When I click on 1Password icon in Safari toolbar nothing happens. When I enter a username/password field, I am prompted to unlock 1Password but clicking 'Unlock' does nothing.

1Password Version: 7.8.8-BETA1
Extension Version: 7.8.8-BETA1
OS Version: macOS 11.6

3 replies

Anonymous
September 30, 2021

Hi @bgg!

Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? You might also need to try quitting Safari completely once, just in case this was not enough.

bgg
bggAuthor
September 30, 2021

That resolved the problem. Thanks.

Anonymous
October 1, 2021

You are welcome @bgg! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)

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