1Password Safari Plugin Crashes iOS Safari app after 3-5 seconds

Question

It's rather infuriating. If I launch safari in iOS and am using the 1Password Extension, the app crashes after a few seconds. As soon as I disable 1P in iOS, the crashing stops. The problem is that this syncs this state with my personal profile in Safari, so I can't use 1Password on the Mac. Needed to enable and disable all the time. Is there a way to not sync iOS and macOS Browser extensions, or solve this crashing?

I have a corporate 1Password account and logging into a free family account which might be a difference.

1Password Version: latest
Extension Version: latest
OS Version: 14.4.1
Browser: Safari

I have a corporate 1Password account and logging into a free family account which might be a difference.

1Password Version: latest
Extension Version: latest
OS Version: 14.4.1
Browser: Safari

1P_Dave · Answer

Hello @BenCharlesRhys! 👋I'm sorry that Safari is crashing when using 1Password on your iOS device. So that I can investigate this further, and find a solution for you, I'd like to ask you to reproduce the issue one more time and then create a diagnostics report from your iOS device:Sending Diagnostics Reports (iOS)Attach the diagnostics to an email message addressed to support+forum@1password.com.With your email please include:A link to this thread: https://1password.community/discussion/145737/1password-safari-plugin-crashes-ios-safari-app-after-3-5-secondsYour forum username: BenCharlesRhysPlease do not post your diagnostic report to the forum. This is for your privacy and security.Please send the entire file.You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!-Dave

Sending Diagnostics Reports (iOS)

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO