1Password seems to auto lock itself quickly despite my setting

Thank you, @andrew_l_1P !

Happy to help! 😊

Any answer on this yet? I've just moved from LastPass to 1Password, and I feel too like I'm continually having to login to the extension in the browser. I just did an experiment where I found that if I closed my Macbook lid I have to sign back in the next time I use the extension. I assumed with me not having enabled the autolock setting that it would honor my 4 hour request.

Hi @JimMxxx,

If you're noticing this with the browser extension specifically, I recommend checking if your browser extension and Mac app are set to integrate with one another. In the app settings, look for this option:

In the browser extension settings, which you can access by right-clicking the 1Password icon in your browser's toolbar, you can enable this option:

If these aren't set or you'd prefer not to set them, you can still adjust the auto-lock settings for the browser extension itself:

Give these a try and let me know how it goes or if you have any questions. 🙂

Thanks. All of those options were already set. What I've found that shutting the lid on my laptop is what is causing me to have to login again after I reopen the lid. I guess that makes perfect sense and I can live with that now that I know what causes it.

If these aren't set or you'd prefer not to set them, you can still adjust the auto-lock settings for the browser extension itself:

@andrew.l_1P, what version are you using?

With my setup (1Password 8.9.13, 1Password for Safari 2.5.1, macOS 13.1), in the browser extension Security settings, I don't have the same options you do, as in this screen shot:

@JimMxxx,

Happy to help! 😊

@DavidB,

Those settings will appear once integration with the app is disabled, you can give it a try by turning off the "Integrate with 1Password app" option in your screenshot! We generally recommend keeping integration turned on for a more fluid experience between the two though. 🙂

Those settings will appear once integration with the app is disabled, you can give it a try by turning off the "Integrate with 1Password app" option in your screenshot! We generally recommend keeping integration turned on for a more fluid experience between the two though. 🙂

Thanks for the tip.

@andrew_l_1P and @1P_Dave ... sorry the slow follow up as the OP. I have checked those settings you recommend and all seem correct. But still both lock seemingly quickly despite having lock times set for 4, 8 hours later. And the Safari 1Password unlock doesn't use Touch ID while the main one does.

@loyed256

I'm sorry to hear that auto-lock is still not working correctly. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/678420/#Comment_678420
• Your forum username: loyed256
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave