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December 1, 2022
Question

1Password Sometimes Double-Fills Password Field

  • December 1, 2022
  • 34 replies
  • 1895 views

On occasion, when autofilling a login form, 1Password will double-fill the password field when unlocking with Touch ID. Subsequent attempts to fill in a form do not exhibit this behavior.


1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: macos 13.0.1
Browser:_ Firefox

34 replies

February 7, 2023

Hey! I was wondering if there were any updates on a fix for this issue. Still experiencing this bug in Firefox while auto-filling my login on my university website. Here is the url to the university login website that I can reproduce the bug in: my.binghamton.edu/. Thank you!

steph_giles
1Password Employee
February 8, 2023

Hey @HomemadeToast57,

I'm afraid I don't have any news for you at this time, I have added you to the list of affected users and have asked the team for an update.

I know it's not ideal but I hope the above workarounds are useful for the time being. I'm so sorry for the disruption.

February 19, 2023

I am also experiencing the same issue.
Firefox 109.0.1
1Password Firefox Extension 2.6.0
1Password 8.9.15

It happens approximately one in ten every password fills, when I use cmd+\

There's no real pattern I've noticed with the type of login form or site. Also, very occasionally it will happen a second time in a row. i.e. I hit cmd+\, it fills the password once then ~0.3s later the same password is entered a second time. I clear the password field, hit cmd+\ again, it fills the password once, then a second time again. I've never had it happen a third time in a row.

Also, it has happened for me with 1Password both locked and unlocked.

steph_giles
1Password Employee
February 23, 2023

Hey @henrys,

I'm sorry for the trouble, I have added you as an affected user to our internal issue. I appreciate the detail you have provided and I have passed it on.

Does the workaround I have given above help in the meantime?

Thank you for your patience!

March 19, 2023

I have this issue to.. Can i create a support ticket for this so we can figure out with logging where it goes wrong?

steph_giles
1Password Employee
March 22, 2023

Hey @B0rg,

Our team are aware and investigating the behaviour, I have added you as an affected user but please feel free if you have any additional information you feel may be useful you can send it in an email to support+forum@1password.com with a link to this thread and our team will further assist.

Thank you so much for your help, I'm sorry for the disruption!

March 29, 2023

Same issue here, too.

Firefox: 111.0.1 (64-bit)
1Password Firefox Extension: 2.8.1
1Password for Mac 8.10.3 (81003012)
MacOS: Ventura 13.2.1 (22D68)

As described by nickfromdc, this happens after I unlock 1Password with a touch ID. Only happens for the password field, not for the username field.

steph_giles
1Password Employee
March 29, 2023

Hey @silnijlos,

I'm sorry for the disruption.

I have added you to the internal issue, I hope the workaround I have shared above can help in the meantime.

Apologies again!

ref: dev/core/core#19106

April 6, 2023

please add me to the affected users list for this bug

1Password Employee
April 8, 2023

Hi @icemanwwii, I've added you to the list of affected users and apologize for any inconvenience.

ref: dev/core/core#19106