Skip to main content

13 replies

October 17, 2024

Hi @1P_Tommy thank you for the detailed information. I tried sending myself an email via Hide my Email and was able to reproduce the issue when using a +label alias. After that, I sent the email again to support@1password.com without the +forum like you suggested and I got a response.

The support ticket id I got is: XFI-17758-768

Thanks again!

October 17, 2024

Hi @1P_Dave I was able to send the email now, the support ticket ID I got is XFI-17758-768

1P_Dave
1Password Employee
October 17, 2024

@chthonictribulation

I'm glad that you received the auto-response, thank you for posting the Support ID. I confirm that the team has received your diagnostics report and one of my colleagues will send you a reply via email soon.

To prevent duplication of efforts, I'll close this thread.

-Dave

ref: XFI-17758-768