1Password stealing focus from Chrome

Hello @aleksikallio! 👋

I'm sorry to hear that the 1Password app is stealing focus on your Mac and that 1Password in the browser isn't working properly. Our developers are investigating a couple of issues that sound similar to what you're describing, so that I can look into this further I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/138599/1password-stealing-focus-from-chrome
• Your forum username: aleksikallio
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#18841

Hi @1P_Dave !

Thanks for the quick response! Fortunately, the app had a pending update to 8.10.1, which seems to have fixed the issue.

If the behaviour reappears, I know what to do, but for now this issue is resolved for me.

-Aleksi

Unfortunately I'm still seeing this happen on my end. I'm on 1Password for Mac 8.10.1 (81001033) using the Arc browser (Chromium based, runs Chrome extensions). Like Aleksi, the 1Password app will pop up every 10-20 seconds or so and steal focus away from the browser window. It seems to be a recent thing. It also happens when 1Password is running as a menubar item and the 1P window is closed. In this case the 1P window pops up on top of the browser window and steals focus (not the browser extension's window).

@aleksikallio

I'm happy to hear that the issue is no longer occurring on your Mac. 🙂

-Dave

@sof

Can you please restart your Mac and then wait and see if the issue occurs again. If it does then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/679613/#Comment_679613
• Your forum username: sof
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

I'd originally restarted and the issue still persisted, but I restarted again (to fix a different issue) and it seems OK now. I'll let you know if it happens again...

@sof – That's good to hear! Keep an eye on the situation, and if you find it happens again, send us a diagnostics report using Dave's instructions and we can take a look for you. :)

I had the same problem that started with the latest release (ver 81003012).

I seemed to solve it by going to "Settings > Advanced > UNTICK: "Keep detail windows on top".

I'll repost if the fix was just temporary and the issue comes back.

@AirKevin

Thank you for sharing, let us know if the issue returns for you. 🙂

-Dave

So far so good, problem seems to be solved.