1Password thinks my credentials have changed and doesn't accept correct account details in MacOS

1Password Version: 8.10.24
Extension Version: Not Provided
OS Version: Sonoma 14.2.1
Browser: Safari

Hi @Floraglezz - I'm sorry to hear about the trouble that you're having. I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

When you follow those steps to create a diagnostics report, a new email to support+forum@1password.com will be created, with the report attached.

Before you press send, please add the following to the body of the email:

• A link to this thread: url
• Your forum username: username

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Looking forward to hearing from you and to helping further.

It is working fine in my iOS , the problem is in MacOS

GBP-83121-393

@Floraglezz

Thank you for posting the Support ID, we've received your email and one of my colleagues will get back to you as soon as possible via email. Please continue the conversation there.

-Dave

ref: GBP-83121-393