Skip to main content
August 12, 2021
Question

1Password v8 is a Mistake

  • August 12, 2021
  • 105 replies
  • 3000 views

I've been a supporter and advocate for 1Password for years. I led my team to use it at work in 2016 because I'd been using it and loving it since it was 1Passwd. I happily downloaded 1Password 8 when I saw the early access announcement, and I can't believe this is what you plan to ship. ⌘\ is gone. It's a web app in a frame. v7 was first in class, completely solid Mac experience. v8 I wouldn't give a second thought to if I wasn't already so invested in the app. Now I don't know what I'm going to do. I know you give all this a lot of thought and run through lots of different scenarios, but I'm just chiming in to tell you, this is a mistake.

From someone who's been one of your biggest fans, v8 is a mistake. You shouldn't ship this.

Man, AgileBits used to be such a great little indie Mac company.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

105 replies

August 17, 2021

editing as my other post FINALLY showed up.

gussic
August 18, 2021

Hi all

If you reach out to the billing team they will work with you to give you pro-rata refunds on your subscriptions.

I hate to do this but it seems the 1P Team aren’t really hearing the feedback - I suspect the only way this will change is if people start voting with their feet and wallets.

To the dev team I am sorry, you guys are awesome and seem like great people but this Electron and refusal to acknowledge you’ve done the wrong thing/made a mistake is just a deal breaker.

I sincerely wish you the best of luck - if you decide to dump electron and do macOS properly I’ll be back.

Cheers

1P_Rob
1Password Employee
1Password Employee
August 19, 2021

Hey folks, sorry for the delay, we've been a bit swamped. :)

@FCNV polish and performance are things we'll continue to improve through the early access and beta periods. We're certainly not done yet. As for consistency with the OS, we're doing some things on Mac like the beautiful translucent sidebar that not even version 7 has. But overall, you are right, we've made a decision to have consistent design language across our apps.

How long do you plan on supporting 1PW7 on the Mac before forcing customers to switch to 1PW8? I’d be willing to switch from Dashlane if I had enough time to see how this all shakes out.

@jlsobraske there aren't any plans in place to end support for 1Password 7. That's not to say it will never happen, just that it's not something we're looking at right now. Version 8 is not even likely to ship this year, so there's plenty of time to get your feet wet and see what you think.

@gussic thanks for the kind words, and I'm sorry to see you go. I similarly hope we can prove with time that using Electron is not inherently a mistake. :)

gussic
August 19, 2021

@1P_Rob

Unfortunately the use of Electron is inherently a mistake - it has never worked well on macOS and will never work well on macOS.

sameerchavan
January 16, 2022

Is it possible, not to upgrade to 1p8 and remain on version 7 forever? I see version 8 is a step backwards with a lot of issues and you have killed the mini.