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February 23, 2023
Question

1password was unable to save your two factor token

  • February 23, 2023
  • 3 replies
  • 503 views

I keep having this problem whenever I enter my 2 factor token, it never happens before. The only difference with current installation is it's in admin account. The only difference from my previous installations is that I am currently logged in as an admin. If anyone has any suggestions for resolving this error, I would greatly appreciate the assistance. Thank you.


1Password Version: 1Password for Windows 8.10.1 (81001001)
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Chrome Canary

3 replies

1P_Tommy
1Password Employee
1Password Employee
February 23, 2023

@nXqd

Where are you scanning your token? Is it from within 1Password in the browser or the 1Password 8 application?

February 24, 2023

I don't scan from the browser or 1password 8, my 2FA token is in 1password app ( windows ), and I just type it in.

Edit: I just got a new update from 1password, it seems to work now. I will update the status here if the probleem still persists.

ag_mike_d
1Password Employee
1Password Employee
February 27, 2023

Thanks for your reply, @nXqd. I'm to hear things are working for you now. Sorry for the troubles.

Do let us know if you run into troubles again. We'd be happy to investigate further.