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March 23, 2024
Question

1Password will not put the OTP into Reddit

  • March 23, 2024
  • 5 replies
  • 133 views

Hi

1Password will not put the OTP into Reddit on Safari, it fills the ID and Password but does nothing on the OTP screen.

Anyone got any ideas how to fix this?

Thank you for your help.


1Password Version: 8.10.30
Extension Version: 2.21.0
OS Version: 14.4
Browser: Safari

5 replies

1Password Employee
March 26, 2024

Hello @iwaddo, thanks for writing in.

I'm sorry to hear about the problem you're running into with 1Password. I've been able to reproduce the same issue on Reddit.com and have added your report to an internal work item that our developers have open.

In the meantime, I'd suggest dragging and dropping the one-time password into the field from the 1Password extension pop-over.

Let me know if there's anything else that I can help you with.

-Evon

ref: dev/core/core#24532

iwaddoAuthor
March 27, 2024

@1P_Evon

Excellent thank you.

Also, who knew you could drag and drop the OTP from the 1Password extension pop-over? I didn't, I do now :-)

Life is so much better thanks to @1P_Evon going the extra mile and providing a workaround.

Thank you for your help.

1Password Employee
March 27, 2024

You're very welcome, @iwaddo. I'm happy to help. 🙂

May 8, 2024

Has this been fixed, as I'm having the same issues with the Reddit website.....? Thanks

1P_Dave
1Password Employee
May 9, 2024

@paul_wilky

I'm sorry that you're also running into this issue, the internal bug report is still open with our team. For the time being, until a fix is released, you can copy and paste or drag and drop the one-time password from 1Password into Reddit's website.

-Dave