1Password7 to 1Password8 migration on Windows

Question

Hi all,

I'm looking into transitioning from 1Password7 (7.6.785) to 1Password8 (8.10.3) in my corporate environment (Windows).
I've looked at a couple of articles - the following 2 in particular

https://support.1password.com/upgrade-windows/
https://blog.1password.com/mdm-msi-pkg-installers/

I manually tested installing version 8 and that does not identify the version 7 installed. Asking for a configuration from scratch
Packaging the MSI version on Intune also have the same effect. Both 1Password7 and 1P8 are installed in parallel.

Do you have any specific instructions on how to seamlessly upgrade from 1P7 to 1P8? Or I will need to ask my user base to reconfigure from scratch?

support case ref #DPN-41739-958

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 10/11
Browser:_ Not Provided

1P_Gem · Answer

Hi @diegoboff, thanks for reaching out with your support ID number! To keep from crossing any wires, a member of the team will reach out to you there as soon as possible to continue the conversation.

ref: DPN-41739-958

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