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December 10, 2021
Question

1PW not filling in auto fill to login to accounts

  • December 10, 2021
  • 7 replies
  • 175 views

When I use my iPhone to surf, 1PW will not autofill my sign in data. I have to individually copy and paste my login info. Any ideas?

DoNotStaple


1Password Version: ?
Extension Version: Not Provided
OS Version: IOS 15.1

7 replies

December 10, 2021

Hi @DoNotStaple!

Are you using AutoFill or the 1Password browser extension in Safari to fill your credentials?

December 10, 2021

@ag_ana

I'm trying to use 1Password to fill in info

December 10, 2021

@DoNotStaple:

Thank you, but which of the two methods of filling, AutoFill or the 1Password browser extension in Safari?

https://support.1password.com/ios-autofill/

https://support.1password.com/getting-started-safari-ios/

December 11, 2021

@ag_ana
I'm using 1PW to autofill.

December 13, 2021

@DoNotStaple:

Ok, so when you visit a website with a login form, do you see the credentials suggestion above the iOS keyboard? Or is that not showing up at all for you?

Also, is this happening on a specific website, or on all of them?

December 13, 2021

@ag_ana

I'm not having that problem anymore. Thanks and please close this ticket.

December 14, 2021

Thank you for the update @DoNotStaple, that is good to hear. If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)