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March 28, 2025
Solved

1PW Stopped Working with Siteground.com

  • March 28, 2025
  • 2 replies
  • 125 views

Starting this week, I can not get 1Password to autofill the username for Siteground.com login in Safari.  It works fine on Chrome.

I've tried both the app and the browser extension.

I've used 1PW to access this site multiple times a day for years.... this is the first issue.   1PW seems to work fine with other sites in Safari.

I'm including a screenshot of what happens when I attempt to autofill.  

System is Sonoma 14.7.4 (23H420).  Safari is latest version.

Any suggestions??

 

Best answer by 1P_Dave

Hello @rcgregory! 👋

I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

-Dave

2 replies

rcgregoryAuthor
March 28, 2025

PS:  I have deleted cookies, cleared cache, restarted Mac etc....

 

1P_Dave
1P_DaveAnswer
1Password Employee
March 28, 2025

Hello @rcgregory! 👋

I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

-Dave

rcgregoryAuthor
March 28, 2025

Thank you!