Hey @busterah,

You're right, it looks like the way in which the field is labelled may be the reason 1Password is incorrectly filling that field. Is this a page we would be able to access to do some testing on our end?

I'm not sure if you are able to do testing on the exact problem, the 2FA field only appears if one has filled in a correct combination of username and password. However, i could imagine the field is already loaded prior to filling in these details. the weblink to the login page is as follows:

workplace. voslogistics. com/

thanks in advance for the support!

Thanks for getting back to me @busterah.

Can you possibly grab some page details from the page with the 2FA field so the team can take a closer look? Here's how:

1. Navigate to the page with the 2FA field
2. Right click the 1Password icon in your browser toolbar.
3. Click Help and choose Collect Page Structure.
4. 1Password will save a .json file to your "Downloads" folder.
5. Attach the downloaded .json file to an email to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

PJU-69238-678

i've attached both a file from the login page (1) and one of the 2FA page

Thank you @busterah,

I see my colleague has been in touch.

ref: PJU-69238-678