Question

2FA codes wrong from Windows Client

Forum|Forum|2 years ago
April 9, 2024
3 replies
80 views

I hadn't used my Windows instance in over a month since moving, but today I finally setup my desktop and all my 2FA attempts from the Windows instance are failing. If I enter the 2FA code from my phone (which is different), then it works.

Wondering what the heck is going on here and how do I fix this?

1Password Version: 8.10.28
Extension Version: 2.21.0
OS Version: Windows 11 Pro 23H2
Browser: Edge

Windows

GreyM1P

1Password Employee

Hi there @Eluder99

Chances are your Windows PC's clock is wrong by more than a few seconds, especially if it's been inactive for a while.

Check your Windows PC's system clock at https://time.is/ and make any adjustments needed to bring it back to the exact time.

Give that a try and let me know how you get on. I'll be here if you need further help. :)

— Grey

E

Eluder99Author

That was it. My desktop was ahead by 2 mins or so. Synced it to a time server and all was well after. Now I know if this happens again.

Thanks!

1P_Dave

1Password Employee

I'm happy that Grey was able to help. 🙂

-Dave

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO