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April 12, 2023
Question

8.10.4 shows warning on all LastPass imported items

  • April 12, 2023
  • 31 replies
  • 1323 views

I recently moved from LastPass to 1Password. (I love 1P and am glad I moved.)

My desktop app and iPhone app got updated to 8.10.4. Now, every imported record includes a warning about the LastPass data breach, suggesting that I change my password. I changed all important passwords while still using LP, well after the data breach, and of course use a very long and secure Master Password in 1P.

1) Is there a way to globally remove the warning? I do not want to see the warning, and I don't want to click Ignore every time I see it.

2) Every imported record came with a Tag - LastPass. I'd prefer to get rid of all of those tags. If I go to Tags in the desktop app left column and delete the LastPass tag, will that remove it from all imported records?

Thanks for your help.


1Password Version: 8.10.4
Extension Version: 2.9.0
OS Version: Windows 11, iOS 16.4.1
Browser:_ Chrome

31 replies

ag_mike_d
1Password Employee
April 13, 2023

Hello @JohnInCA,

Thanks for your message.

I understand that you changed your important passwords before moving over to 1Password. As Watchtower is seeing this as an exported item, it won't recognize the password was previously changed. The banners will remain on items until either the password is updated within 1Password or you ignore that banner. It's not possible to globally remove the banner from items.

With regard to the tags on imported items, if you right-click that tag > Delete Tag from the left sidebar, it will remove that tag from all associated items:

Create and manage tags

Please let us know if you have any other questions or concerns. We'll be happy to help!

JohnInCAAuthor
April 13, 2023

Thank you, Mike.

1P_Gem
1Password Employee
April 14, 2023

Hi @JohnInCA! On behalf of my colleague Mike, you're very welcome. If you have any further questions or concerns, let us know 😄

May 3, 2023

Sorry to piggy back, but clicking ignore does nothing. I have tried on multiple entries.
Running latest version

1Password for Windows 8.10.5 (81005021)

JohnInCAAuthor
May 3, 2023

@j4bber, I see the same thing--clicking Ignore does nothing. I have not tried deleting the LastPass Tag, but perhaps that would disable the warning. Now that I've been using 1P for over six weeks, I find that I don't often need to go to specific items and therefore the warning doesn't annoy me as much as it did at first. By the way, I am very happy with 1Password, and I'm glad I made the move from LastPass. For my purposes, it is working perfectly.

I am also using 1P for Windows 8.10.5.

1P_Gem
1Password Employee
May 4, 2023

Hi @j4bber and @JohnInCA, thanks for letting us know that nothing is happening when you attempt to click Ignore on the Imported from LastPass alert. This definitely doesn't sound right, and I've gone ahead and filed an issue for the team to investigate this further.

If you have any further questions or concerns, let me know! 😄

ref: dev/core/core#21739

1P_Gem
1Password Employee
May 11, 2023

Hi @JohnInCA and @j4bber! Could you update to the latest version, 8.10.6, and let me know whether you're now able to successfully Ignore the Imported from LastPass alerts?

ref: dev/core/core#21739

JohnInCAAuthor
May 11, 2023

Hi @1P_Gem I updated the desktop app to 8.10.6 and I see no change. When I point the cursor at Ignore, the button turns blue. When I click it, nothing happens. Otherwise, everything is working well. Windows 11 with latest updates.

1P_Gem
1Password Employee
May 12, 2023

Hi @JohnInCA, thanks for trying this out and letting me know! I've passed this along to the team. Are you attempting this from your main item list, or are you going through the Watchtower Imported from LastPass section? Does this happen in both places?

JohnInCAAuthor
May 12, 2023

Hi @1P_Gem, I had not tried the Ignore button in Watchtower, but I now see that the Ignore button works as I think it should from within Watchtower. When I select a Vulnerable password and click Ignore, the warning banner disappears. Unfortunately, I am seeing inconsistent behavior--clicking Ignore in Watchtower removes the banner in Watchtower, but when I then check the same Item in the All Items list, sometimes the banner is gone and sometimes it's still there. I can see no pattern for when the Ignore button used in Watchtower remove the banner there and in All Items. It doesn't work correctly often.

I just tried Watchtower > Imported from LastPass. Ignore works in Watchtower--the banner disappears when Ignore is clicked. However, the same item still shows the banner in All Items, and the Ignore button does nothing in All Items.

To conclude, Ignore works to remove the banner in Watchtower, but the same items still show the banner when returning to All Items. In a very few cases, the banner is removed from All Items after clicking Ignore in Watchtower. The behavior seems to be inconsistent.