80600068 BETA - No longer works with touch UI

Forum|Forum|4 years ago
March 14, 2022
6 replies
101 views

Using 80600068 BETA on a Surface laptop 5, most of the program's UI no longer responds to touch screen (including with the pen) input. The leftmost region (with vault selection, categories etc) still responds to touch and I can move the window and using the 3 dots menu using touch from this region. However everything else does not respond to touch. I can't select an item, minimize, maximize or close the window. While I can call up the setup window with touch, the entire window doesn't respond at all.

1Password Version: 80600068
Extension Version: Not Provided
OS Version: Windows 10

Betas

1P_PeterG

1Password Alum

Hello @DrRZ, sorry to hear of this trouble. I have passed on this information so that we can test this out internally and see if we can better understand the issue you describe. Thank you for alerting us to the issue!

ref: dev/core/core#13577

M

martinsteel

Unfortunately this broken beta was promoted to live so touch is now completely unusable in 1password 8 :(

Mathieu_1P

1Password Employee

I'm very sorry you are experiencing trouble with touch interactions. We have been able to reproduce this issue internally and are investigating the best way to resolve it. In the meantime, the mouse continues to work on touch based systems if you have one available to you.

AliH1P

1Password Employee

Hey @DrRZ and @martinsteel, I just wanted to let you know a fix has been implemented for this issue in the latest Beta. If you're currently on the Beta channel, let me know if you run into any further issues with touch input. Otherwise, if you'd like to switch to the Beta release, you can follow these steps. Thanks!

Ali