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October 1, 2026
Question

Account frozen even after I made the paymanet

  • October 1, 2026
  • 1 reply
  • 0 views

I renewed my account on 7th of June this year, after a few days my account started showing account frozen message even after the payment was successful. I’ve submitted report on support@1password.com and I got a reply from the paddy the bot saying they have escalated my case about 4 days ago, but nothing has happened since. here’s my support ticket id - 803499

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1 reply

1P_Dave
1Password Employee
1Password Employee
October 1, 2026

Hello ​@angrybayblade! 👋

I’m sorry for the delayed reply. I’ve sent you a reply via email, let’s continue the conversation there. 

To avoid duplicating efforts, I’ve closed this community thread. 

-Dave