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August 7, 2024
Question

Account that I added but removed still showing as option in browser plugin

  • August 7, 2024
  • 3 replies
  • 45 views

I added a second 1password account on a PC and then removed it, however in the browser I still see it as an option under accounts. How do I remove this properly? Thankyou


1Password Version: Not Provided
Extension Version: 2.26.1
OS Version: Windows 11
Browser: Edge

3 replies

1P_Dave
1Password Employee
August 7, 2024

Hello @pw424! 👋

Thank you for reaching out. Try the following steps to remove the accounts from 1Password in the browser:

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Click General.
  4. Turn off "Integrate this extension with the 1Password desktop app".
  5. Click Accounts & vaults.
  6. Click the three dots to the right of the account that you're like to remove and click Sign Out.
  7. Go back to General.
  8. Turn on "Integrate this extension with the 1Password desktop app".

Let me know if that doesn't work. 🙂

-Dave

pw424Author
August 7, 2024

Thankyou! That looks to have done it!

1P_Dave
1Password Employee
August 7, 2024

I'm happy that the steps helped. 🙂

-Dave