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August 30, 2023
Question

An inscrutable dialog

  • August 30, 2023
  • 1 reply
  • 46 views

In the dialog that asks me if I want to share my usage data, I can't tell which choice means "Yes" and which one means "No". Compare these two screenshots below. I'm stumped. I picked one just to make the dialog go away, but I don't know if I'm sharing my usage data or not. Andrew



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1 reply

1P_Dave
1Password Employee
September 1, 2023

Hello @andrex! 👋

I'm sorry that you've run into an issue with a selection switch in 1Password. The switch should be blue if you decide to share analytics and should look like this:

You can check your current settings by following the steps in this guide: How to share your usage data with 1Password

So that we can investigate what might have gone wrong with how the button looks on your device, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave