Android Chrome Native passkey popup

Question

Hi,I'm using Google Pixel with mainly chrome browser.I noticed on some websites, that in some cases instead of 1password popup that OS popup appears when either logging in with passkey or when creating a passkey.I attached a screenshot of one example when creating a passkey. I can't share URL with you.For login I noticed that problem with German website "Computerbase".For normal password login the 1password autofill works most of time so I assume my 1pw settings are more or less good. Also passkeys work on many websites flawless.Hope you have any idea to cope with it :)

1P_Gem · Answer

Hi @Passworder5678, welcome to the Community!

I understand that when using or creating a passkey on specific websites in Chrome on Android, you receive the OS pop up instead of the 1Password pop up.

I'd like to have our support team take a closer look at this to see if we're able to reproduce it on our end. Could you email in to: support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/android-chrome-native-passkey-popup/170725
Your forum username: Passworder5678
The URLs for any pages where you've encountered this issue.

You'll receive a reply with a Support ID number. Please post the number here. Thanks!

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