Android Firefox and Microsoft Logins

To get to the MS login page, hit Sign In on this page here:

https://account.microsoft.com/account/Account

To add to the above: it works sometimes and it doesn't work other times and I have absolutely no idea what causes it to work and what doesn't. I've tried the obvious things: restarting phone, restarting browser, restarting 1Password, but sometimes it feels like filling in the field and sometimes it doesn't.

Hey @theorician, thanks for reaching out here in the Forum!

You mentioned both a password and an OTP. To clarify, are you trying to fill the password field of your Microsoft Login to Microsoft's password page or trying to fill an OTP to log in to Microsoft since you have 2FA set up with 1Password?

@ag_audrey normal behavior as you know is that when you fill the password field, the password field is filled, and the OTP is copied to the clipboard.

In this case, the password field is not actually being filled, but the OTP is being copied to the clipboard. That means that 1P thinks everything is going well, otherwise the OTP would not be copied.

Hey @theorician, thanks for getting back to me.

I've tested the Microsoft site in Firefox and am oddly seeing different behaviour. I've also tested in Chrome, where it works as expected. I'm wondering if the issue is specific to Firefox, so would you mind testing another browser?

@ag_audrey Thanks for the quick reply. Yeah - it works just fine in Chrome. Are you seeing expected behaviour in Firefox? I've not tested Firefox Nightly yet but that's also worth a try.

It doesn't work with Edge and Bing browsers. Come on, 1Password team, just bring back the keyboard.
Don't expect to fix autofill for every single website, browser, or app because there is no fix; you will just consume all your resources.
If I remember correctly, LastPass and Dashlane used to have an auto-change password feature and ended up scrapping it because every single website is different

Hi @theorician, I tested this with Chrome, Firefox, Edge and DuckDuckGo. In Firefox I can reproduce the behavior you described but the others worked as expected for me. It looks like Autofill does fill the field but it is then cleared almost instantly. I've gone ahead and reported this to the team for further review.

Thanks for your input @Brrry! While I'm not sure the keyboard is something we would bring back, we are interested in other quick filling options when Autofill isn't available. At the moment, if Autofill isn't available you can copy and paste or use split screen mode to drag and drop your credentials.

You mentioned automatically changing passwords which I believe is a separate topic and not something 1Password directly provides. My colleagues covered this in detail in this thread if you're interesting in reading more: https://1password.community/discussion/87083/automatic-password-changing

@1P_Timothy thanks! I'm glad you were able to reproduce. Looking forward to the fix. :)

@1P_Timothy Quick filling option, The big question is when? Split screen is not a remedy.
The company should prioritize this over other feature.