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Anonymous
May 14, 2023
Question

Annoying Popups

  • May 14, 2023
  • 1 reply
  • 69 views

Please fix this..

If I click the 1 password icon to remove the suggestions then the other forms options disappear so the solution was to inactivate the browser extension which I would prefer not to do. Not the first time it's happened.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

1 reply

steph_giles
steph_giles
1Password Employee
May 17, 2023

Hey @deanocko,

I'm sorry for the delay in getting back to you.

You're right 1Password is incorrectly appearing on that field in your screenshot. I'd like to file an issue with our development team to see if we can improve the behaviour on this page in a future update however I am unable to access the page you are on. Could you possibly send over some page details for me?

Here's how:

  1. Navigate to the page with the filling issue.
  2. Right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Attach the downloaded .json file to your next reply.

Once I collect all the details, I will report the issue to our developers. I hope to hear from you again soon.

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