Question

Any update for "Failure to fill on FastSpring store pages"?

Forum|Forum|2 years ago
May 29, 2024
3 replies
58 views

Hi there! Was wondering if anyone knew of any update for this issue?
https://1password.community/discussion/124532/failure-to-fill-on-fastspring-store-pages?utm_source=community-search&utm_medium=organic-search&utm_term=fastspring

The workaround (clicking credit information from the menubar dropdown icon) does work for me, so that's good. Page I was trying to autofill with credit card info was this one:

https://barebones.onfastspring.com/sku15ac39203bc2

Dropdown would appear, but no items were clickable in the resultant menu.

1Password Version: 1Password for Mac 8.10.33 (81033001)
Extension Version: 2.23.3
OS Version: macOS 14.5
Browser: Safari 17.5 (19618.2.12.11.6)

Browser Extension

1

1P_Evon

1Password Employee

Hello @krishen, thank you for writing in. I'm sorry about the issue you're running into with 1Password in the browser.

The focus trap issue (#1088) mentioned in the older forum thread has since been fixed -> https://releases.1password.com/b5x/stable/#1password-in-the-browser-2.4.0:%7E:text=1Password%20can%20now%20fill%20from,%231088. Additionally after some further investigation from our development team, the website reported in that forum thread is not related to focus traps and remains a separate open issue.

I tested the website you shared, and I was able to recreate the same problem as you reported. I created a separate issue for our development team to investigate the autofill issue on https://barebones.onfastspring.com.

In the meantime, I recommend using the 1Password extension pop-over to autofill the credit card information. I'm sorry for the inconvenience.

Let me know if you have any questions.

-Evon

ref: dev/core/core#30071

K

krishenAuthor

Hi Evon! Thank you for the detailed update, really appreciate it!

1

1P_Evon

1Password Employee

No problem at all @krishen! I'm happy to help. 🙂

-Evon