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July 22, 2021
Question

App not opening after unlocking on Secure Desktop

  • July 22, 2021
  • 3 replies
  • 80 views

I am aware that there's a problem where 1Password does not show up on Secure Desktop after invoking the Ctrl+Enter.
However my problem is different.
When invokig the shortcut, 1Password does show up on the Secure Desktop but after entering my master password, it does not actually open/show the app. Also trying to start it from the start menu does not work. My only option is killing all 1Password processes and unlocking and starting the app again, without Secure Desktop.


1Password Version: 8.1.2-10.BETA
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

3 replies

1P_Blake
Community Manager
Community Manager
July 22, 2021

Hey @Manaburner! 👋

We're actually pretty sure the two issues are actually one in-the-same, as we were able to reproduce the same behavior when attempting to do so ourselves.

That said, thanks for reporting things here! We're on top of this one! 😊

ref: dev/core/core#8761

July 23, 2021

Hi @1P_Blake
thanks for confirming :)

Dayton_ag
1Password Employee
1Password Employee
July 23, 2021

Not a problem @manaburner, thanks so much for bringing this to our attention! :smile: