Apple Watch Initially Does Not Show Saved Items

3 replies
238 views

When I open the Apple Watch 1P app, my saved items don't show. After I try again later, they usually appear, but never the first time I open 1P each day.

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: watchOS 9.3
Browser:_ Not Provided

iOS

1P_Dave

1Password Employee

Hello @nycyclist! 👋

I'm sorry that you're sometimes not seeing items in the 1Password app on your Apple Watch. Can you update to watchOS 9.3.1 and then do the following:

Fully close 1Password on iOS.
Open the Watch app on your iPhone.
Scroll down and tap on 1Password.
Turn off "Show App on Apple Watch".
Turn on "Show App on Apple Watch".
Open and unlock the 1Password app on your iPhone.
Open the 1Password app on your Apple Watch.

If you can still reproduce the issue then can you tell me what you see when you open the Apple Watch app? Do you see an error message? Or just a black screen?

-Dave

A

Anonymous

That did the trick. I see my saved items! Thanks.

1P_Dave

1Password Employee

@nycyclist

I'm happy to hear that everything is working again. 🙂

-Dave

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