Question

Apple Watch Require Password Set to 2 Weeks But Doesn't Work

Forum|Forum|1 year ago
July 29, 2024
3 replies
47 views

I only recently installed 1Password 8 - you know why haha.

I have the Apple Watch setting set to require password after 2 weeks.
But, I have to type my password anytime 1P locks. It always says "You need to enter your account password before you can use Apple Watch unlock."

I've tried quitting / restarting 1Password completely (quit / force quit all 1Password processes via Activity Monitor).
I've tried changing the setting to a different amount of time (in case the setting wasn't being saved for some reason).

I tested and Apple Watch is able to unlock system settings without issue.

1Password Version: 8.10.36
Extension Version: NA
OS Version: 14.5 (23F79)
Browser: Any

macOS

1Password Employee

Hello @jon123! 👋

I'm sorry that Apple Watch unlock isn't working with 1Password on your Mac. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/147366/apple-watch-require-password-set-to-2-weeks-but-doesnt-work
Your forum username: jon123
Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

jon123Author

Your support ticket ID is VGZ-18432-949.

1Password Employee

@jon123

Thank you! I've located your ticket and one of my colleagues will send you a reply via email soon. Please continue the conversation there.

To prevent duplication of efforts, I've closed this thread.

-Dave

ref: VGZ-18432-949