Apple Watch unlock in clamshell mode often fails

Forum|Forum|5 years ago
September 22, 2021
13 replies
561 views

I have a MacBookPro which I use mostly in Clamshell mode with an external monitor. Most of the time, 1P doesn't let me unlock with my Watch despite having the option checked. Sometimes, it actually shows the dialog very briefly but it goes away before I can interact. Clicking on the watch icon on the 1P window either does nothing or flashes up the window.

(I don't think this is new for 1P8, and I'm not even sure it's unique to 1P versus other uses of Apple-watch unlock...)

1Password Version: 8.2.2 (80202057)
Extension Version: 2.0.6
OS Version: 11.6

Betas

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A

Anonymous

The problem has occurred again (although in fact I was getting many successful Apple Watch unlock requests, especially with the new SSH ID server functionality).

As per the previous message, I've sent the requested information, and my support ID number is

#WYT-15822-843

A

Anonymous

@1P_Ben here's my support ID as well: [#LUY-77219-825]

Jack_P_1P

1Password Employee

Hi @sentros:

Thanks for sharing your support ID. It looks like one of my colleagues is in touch with you there.

Jack

ref: LUY-77219-825

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