Apple Watch unlock not working

I’m having no luck unlocking from my Apple Watch, also, and it is really frustrating because I have migrated from LastPass, and at least with LastPass. I don’t have to enter my master password every time I log into a website. But I do not know how to create a diagnostic report. Can you please give me advice on that?

@Dmenken60

I'm sorry that Apple Watch unlock isn't working on your Mac. You can create a diagnostics report by following the steps in this guide:

• How to send a 1Password diagnostics report

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/715195/#Comment_715195
• Your forum username: Dmenken60
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Good idea. And as a two week user, I’m kind of disappointed to say the least. May go back to LastPass.

@Dmenken60

Have you sent in a diagnostics report using the steps that I provided above? The team can take a look and advise on workarounds to get things working again while we're waiting for a fix from our development team.

If you've already emailed the team then please post your Support ID and I can make sure that you get a reply as soon as possible. 🙂

-Dave

It's 2024-08-11 and after updating to macOS 14.6.1, I can now unlock 1P using my Apple Watch!

@BikerBob

I'm happy that updating to the latest version of macOS resolved the issue for you. 🙂

-Dave