Question

ARM64 build on Windows auto-updates to x86 builds

Forum|Forum|1 year ago
March 10, 2025
1 reply
161 views

I have a Surface Laptop 7 with the Snapdragon X Elite CPU. I'm installing the ARM64 build of 1Password from the website. After install, I can validate this is indeed running as native ARM64 code with Task Manager.

Later, I noticed that as 1Password auto-updates, it replaces the ARM64 build with the x86/x64 build. When I look in Task Manager, I now see "x64" as the architecture. I am running the production channel. Has anyone else observed this behavior?

Windows

1P_Dave

1Password Employee

Hello @adambrewer! 👋

Thanks for reaching out! I haven't seen any other reports of this behaviour and I can't reproduce it on my own device. We just released the ARM64 version of 1Password for Windows 8.10.64 today, can you update and see if the same issue occurs:

How to keep 1Password up to date

If you do see the same issue then is possible that you're using a Windows PC that's managed by your employer? They may be redeploying the non-ARM64 version of 1Password on your device. Let me know.

-Dave

A

alovchin91

The same has just happened to me when I tried updating 1Password installed from the Microsoft Store to the latest version (8.10.70). Moreover, if I uninstall it and then reinstall 1Password from the Microsoft Store, I get an x64 version now, which hasn't happened before. I had to explicitly use an Arm64 installer from the website to get an Arm64 version.

It seems whatever code you're using to update 1Password or to install it from the Microsoft Store, it fails to determine the architecture correctly in the recent versions.

1P_Dave

1Password Employee

@alovchin91

I'm sorry that the wrong version is being installed, I've been able to reproduce the same issue on my end. The team is currently looking into the situation.

For the time being, as you mentioned in your post, you can install the Microsoft Store version and install the ARM64 version from our website.

-Dave

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