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November 18, 2022
Question

Asking for master password every 2 weeks on every machine is too much. How do I turn it off?

  • November 18, 2022
  • 6 replies
  • 227 views

I have 4 PC's (with 2-3 browsers on each), an iMac, a MacBook, two iPads and an iPhone. Each one constantly prompts me to log in with the Master password since I upgraded to v8.

How do I turn off the prompt or change it so I don't have to log in almost on a daily basis?

I have Biometric login enabled on all devices so being forced to re-enter my Master Password so often is an absolute pain in the proverbial.

It makes me want to cancel my subscription and move to a different product!

I appreciate it is done for security but it should be a choice for the user as it is with every other product I use.


1Password Version: 8.9.8
Extension Version: 2.4.3
OS Version: Windows 10/11, MacOS Ventura, IOS 16
Browser:_ Edge, Chrome, Safari

6 replies

1Password Employee
November 18, 2022

Hi @amyatt

1Password > Settings > Security > Require password would be the setting you are looking for. 😃 I hope that helps!

Ben

November 18, 2022

Cool, thanks. I looked a while ago and was under the impression it was fixed at 2 weeks but now there is a 30 day option which should help!.

Appreciate the quick response.

November 18, 2022

Definitely should have checked again, both the iOS and Mac versions also now have a "Never" option.

1P_Tommy
1Password Employee
1Password Employee
November 18, 2022

@amyatt

We hear from folks who have forgotten their password all too often. Please take proper safeguards to ensure you have recorded the password someplace safe to prevent data loss. I'll be the first to admit I have needed to pull out my Emergency Kit to refresh my memory on occasion.

November 18, 2022

I appreciate the ramifications. The password is a fairly long phrase that I am unlikely to forget but it is also stored in a secure location for when I reach "that" age!

Thanks.

1P_Dave
1Password Employee
1Password Employee
November 24, 2022

@amyatt

I'm happy that Tommy and Ben were able to help. 🙂

-Dave