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September 5, 2024
Question

Auto-signout doesn't work correct

  • September 5, 2024
  • 1 reply
  • 32 views

I've set my auto-signout to 200 minutes, but it signs out after 10 min. or so. It doesn't care at all what I've set my settings to.


1Password Version: Browser
Extension Version: Not Provided
OS Version: Not Provided
Browser: Brave

1 reply

1P_Dave
1Password Employee
September 10, 2024

Hello @randersson! 👋

I'm sorry that you're being signed out of 1Password.com sooner than you should be. We've received some reports of this behaviour and our development team is investigating. The next time that the issue occurs, I'd like to ask you to create a console log from 1Password in your browser:

Attach the console log to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

ref: dev/b5/b5#28473