Autofill at MobilePay

Forum|Forum|2 years ago
October 30, 2023
3 replies
70 views

I have a problem filling in the username and password at the site: https://portal.mobilepay.dk
If I try to open the 1Password app and fill from there it doesn't work either. The only way I can fill the password is by pressing CMD+Shift+Space on my Mac, but I really would like it to work in the browser.

1Password Version: 1Password for Mac 8.10.18 (81018040)
Extension Version: 2.16.0
OS Version: macOS 14.1 (23B74)
Browser: Safari 17.1

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1

1P_Evon

1Password Employee

Hey @DennisKron,

Thanks for reaching out. I'm sorry to hear about the autofill trouble you're having with 1Password on this website. I've done some testing on my end and have been able to recreate the same behaviour.

There is a known issue with this specific website and our development team are aware of this behaviour. I've added you as an affected user to our internal report for further investigation.

In the meantime, I recommend using the current workaround you mentioned or use the CMD + \ keyboard shortcut to invoke Universal Autofill instead.

I hope that helps, @DennisKron!

ref:#2900

A

Anonymous

Thank you for your quick reply. I hope you find a solution at some point :)

steph_giles

1Password Employee

@DennisKron,

Thank you for your understanding, let us know if there's anything else we can help with in the meantime.

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