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R
rldefelice
January 1, 2024
Question

Autofill Credit Card Info and Blue Fill in Populated Boxes

  • January 1, 2024
  • 2 replies
  • 143 views

Two restaurants that I often frequent use NCR Pay as an option to pay the bill. I scan a QR code using my iPhone and the NCR Pay interface is presented. It appears to be a website that I am directed to. I use 1Password autofill to enter my credit card information and all the necessary information is entered. After the credit card information is populated, each box contains a blue fill along with the credit card information. The interface does not let me complete the process. I have to go into each box of information and make a change. Then, I delete the last number in each entry and type in the same number. As I do each one, the blue fill in the box goes away. Only after I do this for all the boxes am I able to complete the transaction.

Why is this happening? How can this be resolved?

My iPhone OS and 1Password app are up to date. I use Safari as my default browser.

Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
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2 replies

1P_Dave
1P_Dave
1Password Employee
January 3, 2024

Hello @rldefelice! 👋

I'm sorry that you're running into an issue filling your credit card information. It sounds like the NCR Pay form has some sort of detection built into it to require actual typing rather than filling.

Just to confirm: are you using 1Password for Safari to fill the credit by tapping on a suggestion that looks like this:

Or are you tapping on a credit card suggestion that appears above your keyboard? I look forward to hearing from you.

-Dave

R
rldefeliceAuthor
January 3, 2024

The first one.

I am presented with the various credit cards I have set up in 1Password. I select the one I want to use. In the case of NCR Pay, I select the credit card that I established as my Favorite.

This happens at a few other sites as well. I do not remember the other sites as I access them infrequently. Although, I seem to remember one site where I get the blue fill but I am able to complete the payment without going through the process I have to follow at NCR Pay.

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