Autofill does not start on username field

Oh: 1Password for iOS 8.10.12 81012034, on PRODUCTION channel
On ios 16.6
Iphone 12 mini

Hello @iHanz! 👋

I'm sorry that you're having trouble filling a login into certain apps. On the iPhone AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. iOS will detect the username and password fields in an app and then will relay the app's associated domain to 1Password, 1Password will find the appropriate Login item using that associated domain and then send the username and password to iOS which will then fill those credentials into the app.

I know that certain apps, especially if they use a "two page" login process where the username and password are on separate pages, can cause iOS Password AutoFill difficulty. I recommend that you reach out to the developer of the app in question so that they can investigate why Password AutoFill isn't detecting the username and password fields in their app.

In the meantime, you can drag and drop the username or password from 1Password into the app in question: Get to know 1Password for iOS - Use 1Password to fill in other apps

I hope that helps!

-Dave

Thx Dave, yeah thought as much that it is IOS not recognizing the username field as something that wants to launch the pwd app. It's mostly Microsoft that bugs me. Need to login in multiple tenants and they all want to reauthenticate sooo often. This two page login they came up with is not helpful with that. Too bad! Thx Hanz

Using the browser.

In most cases tapping in the username field also fills the password field.

but

I have seen in rare cases only tapping the password field first would fill in the username field.

So which field should by default be tapped first to fill in both accordingly or does it really matter?

Should I start with the username field or password field?

I've started using the password field myself.